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台灣家庭醫學雜誌

原著論文(Original Article)
Telephone Notifications Improve Colorectal Cancer Screening Rates in Naïve Screening Population: A Citywide Study
colorectal cancer、naïve screenee、screening program, screening rate、telephone notification
Meng-Tse Li1,2 、Tai-Yin Wu3,4,5,6* 、Meng-Hui Lin6 、Pi-Lien Kuan6 、Samuel Shih-Chih Wang5
Cathay General Hospital, Taipei, TaiwanDepartment of Community Medicine1 、Ren-Ai Branch, Taipei City Hospital, Taipei, TaiwanDepartment of Family Medicine2 、Zhong-Xing Branch, Taipei City Hospital, Taipei, TaiwanDepartment of Family Medicine3 、National Taiwan University, Taipei, TaiwanInstitute of Epidemiology and Preventive Medicine4 、University of Taipei, Taipei, TaiwanDepartment of Health and Welfare5 、Department of Health, Taipei City Government, Taipei, Taiwan6
Telephone Notifications Improve Colorectal CancerScreening Rates in Naïve Screening Population:A Citywide Study
 
Meng-Tse Li1,2, Tai-Yin Wu3,4,5,6*, Meng-Hui Lin6, Pi-Lien Kuan6and Samuel Shih-Chih Wang5
 
Purpose: A nationwide biennial screening program using fecal occult blood test(FOBT) for adults aged 50-74 was enacted in Taiwan since 2004. However, thecolorectal cancer (CRC) screening rate was still low. We conducted this citywideprogram targeting the naïve screening population and reported the effects of notifyingphone calls on improving CRC screening rates.
Methods: All Taipei citizens aged 50 by 2017 eligible to receive their first FOBT(the naïve population) were enrolled. The intervention group accomplished the 1stCRC screening notification via notifying phone calls and were further subdividedinto two subgroups. One subgroup received the 2nd notification with one-on-onephone counselling by public health nurses. The control group included those who hadno available phone numbers or failed the 1st notification.
Results: Of the 39,302 naïve screenees, 16,812 received the notifying phone calls.The CRC screening rate was higher in the intervention than in the control group(17.0% vs. 7.5%). The subgroup of 14,733 participants having one-on-one phonecounselling showed an even higher rate (17.7%). The interval between notificationand screening date was shorter in the intervention group.
Conclusion: Telephone notifications improved CRC screening in naive screeneesand were more effective when combined with one-on-one phone counselling.
(Taiwan J Fam Med 2026; 36: 109-121) DOI: 10.53106/168232812026063602005

Key words: colorectal cancer, naïve screenee, screening program, screening rate,telephone notification

1Department of Community Medicine, Cathay General Hospital, Taipei, Taiwan
2Department of Family Medicine, Ren-Ai Branch, Taipei City Hospital, Taipei, Taiwan
3Department of Family Medicine, Zhong-Xing Branch, Taipei City Hospital, Taipei, Taiwan
4Institute of Epidemiology and Preventive Medicine, National Taiwan University, Taipei, Taiwan
5Department of Health and Welfare, University of Taipei, Taipei, Taiwan
6Department of Health, Taipei City Government, Taipei, Taiwan
Received: December 2, 2025; Revised: February 10, 2026; Accepted: February 26, 2026.
*Corresponding Author: Tai-Yin WU, No. 145, Zhengzhou Rd., Datong Dist., Taipei City 103, Taiwan (R.O.C.) Email
address: taiyinwu@ntu.edu.tw
 



電話語音通知可提升大腸直腸癌首篩族群的篩檢率:全市介入研究
 
李孟澤1,2 吳岱穎3,4,5,6* 林夢蕙6 官碧蓮6 王實之5
 

目的:自2004年起,台灣開始了全國性的大腸直腸癌(CRC)篩檢計畫,50至74歲成人每兩年可接受一次糞便潛血檢查(FOBT);然而,大腸直腸癌篩檢率至今仍然偏低。為了提升大腸直腸癌篩檢率,本研究針對全台北市首次接受大腸直腸癌篩檢的族群,探討以電話語音通知介入對提高大腸直腸癌篩檢率的效果。
方法:直至2017年,所有年滿50歲、具台灣全民健康保險資格且生平第一次接受糞便潛血檢查的台北市民(也就是所謂的首篩族群)都被納入此研究的研究對象。介入組會接到第一次的電話語音通知提醒接受大腸直腸癌篩檢;接著進一步被分成兩個次組,其中一個次組在完成第一次篩檢通知後會再由公共衛生護理師進行一對一電話諮詢,即為第二次大腸直腸癌篩檢通知。對照組則包括無法取得電話號碼的首篩市民或未完成第一次通知的研究對象。
結果:在39,302名首篩族群中,介入組共有16,812人完成電話語音通知,介入組的大腸直腸癌篩檢率顯著高於對照組(17.0% vs. 7.5%);其中,進一步接受一對一電話諮詢的14,733名首篩族群的篩檢率則更高(17.7%)。此外,介入組從通知到接受篩檢的時間間隔也較對照組短。
結論:電話語音通知能有效提升大腸直腸癌首次篩檢族群的篩檢率,如果進一步結合一對一電話諮詢介入,篩檢率的提升效果會更為顯著。
(台灣家醫誌2026; 36: 109-120) DOI: 10.53106/168232812026063602005
 
關鍵詞:癌症篩檢、篩檢率、大腸直腸癌、電話語音通知、首篩族群
 


1國泰綜合醫院社區醫學部
2臺北市立聯合醫院仁愛院區家庭醫學科
3臺北市立聯合醫院中興院區家庭醫學科
4國立臺灣大學流行病學與預防醫學研究所
5臺北市立大學衛生福利學系
6臺北市政府衛生局
受理日期:114年12月2日 修改日期:115年2月10日 同意刊登:115年2月26日
*通訊作者

 
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